Compulsory
The award is made up of compulsory and optional units that total 3 credits
You must complete the Compulsory unit and then add another 2 credits from the Optional units
listed below to make up 3 credits
The unit titles and their credit values are as follows;
Compulsory Unit(s)
Developing yourself as a team leader
(1 credits)
Optional Unit(s)
Maintaining a Healthy and Safe Work Environment
(2 credits)
Dealing with Change in the Workplace
(2 credits)
Providing Quality to Customers
(1 credits)
Business Improvement Techniques
(2 credits)
Leading Your Work Team
(2 credits)
Managing Yourself
(1 credits)
Enterprise Awareness
(3 credits)
Dealing With Customers Lawfully
(1 credits)
Diversity in the Workplace
(1 credits)
Using Resources Efficiently in the Workplace
(1 credits)
Communicating with People Outside the Workplace
(1 credits)
Using Information to Solve Problems
(1 credits)
Fulfilling the Customer Requirements
(2 credits)
Leading the Work Team Lawfully
(1 credits)
Induction and Coaching in the Workplace
(2 credits)
Developing the Work Team
(1 credits)
Workplace Communication
(1 credits)
Briefing the Work Team
(1 credits)
Workplace Information Systems
(1 credits)
Achievement
The ILM Level 2 Award in Team Leading aims to give practising or potential team and cell leaders the foundation for their formal development in this role. The qualification does this by developing basic team leading skills and assisting participants in gaining the basic knowledge required at this level.