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Diploma in First Line Management
ILM Level 3 (Diploma)
ILM Level 3 (Diploma)
The Institute of Leadership and Management (ILM) Level 3 Diploma in First Line Management is a qualification that has been specifically designed to give practising or
aspiring first line managers a solid foundation in their formal development
as a manager.
The compulsory unit of solving problems and making decisions is a key generic skill required of all team-leaders, as is the ability to manage within changing environments. Finally, the people management skills (such as coaching skills or performance management skills) directly impact on the influence you can have on your team and their collective and individual performance.
The compulsory unit of solving problems and making decisions is a key generic skill required of all team-leaders, as is the ability to manage within changing environments. Finally, the people management skills (such as coaching skills or performance management skills) directly impact on the influence you can have on your team and their collective and individual performance.
Units
Compulsory
The Diploma is made up of compulsory and optional units that total 37 credits
The Diploma is made up of compulsory and optional units that total 37 credits
You must complete the Compulsory units and then add another 24 credits from the Optional units listed below to make up 37 credits
The unit titles and their credit values are as follows;
The unit titles and their credit values are as follows;
Compulsory Unit(s)
Solving Problems and Making Decisions
(2 credits)
Writing for Business
(1 credits)
Giving Briefings and Making Presentations in the Workplace
(1 credits)
Managing Customer Service
(1 credits)
Obtaining Information for Effective Management
(2 credits)
Managing Creativity and Innovation in the Workplace
(1 credits)
Achieving Objects Through Time Management
(1 credits)
Planning Change in the Workplace
(2 credits)
Understanding Change in the Workplace
(2 credits)
Optional Unit(s)
Understanding Organisations in Their Context
(2 credits)
Understanding Culture and Ethics in Organisations
(2 credits)
Managing Performance
(1 credits)
Working with Costs and Budgets
(1 credits)
Managing the Efficient of Use of Materials
(1 credits)
Managing the Effective Use of Equipment
(1 credits)
Understanding the Communication Process in the Workplace
(1 credits)
Influencing Others at Work
(1 credits)
Communicating One-To-One at Work
(1 credits)
Effective Meetings for Managers
(2 credits)
Understanding Workplace Information Systems
(1 credits)
Managing Health and Safety at Work
(3 credits)
Managing Projects
(1 credits)
Organising and Delegating
(1 credits)
Introduction to Leadership
(2 credits)
Building the Team
(1 credits)
Motivating to Perform in the Workplace
(2 credits)
Developing Yourself and Others
(2 credits)
Managing Conflict in the Workplace
(1 credits)
Managing Stress in the Workplace
(1 credits)
Managing the Employment Relationship
(2 credits)
Recruiting, Selecting and Including New Staff in the Workplace
(3 credits)
Coaching and Training Your Work Team
(2 credits)
Providing Quality to Customers
(2 credits)
Planning to Work Efficiently
(2 credits)
Marketing for Managers
(1 credits)
Achievement
The ILM Level 3 Diploma in First Line Management is a qualification that has been specifically designed to give practising or aspiring first line managers a solid foundation in their formal development as a manager. This programme provides a clear progression route through all three levels, although they can be sat as stand-alone programmes also.
The ILM Level 3 Diploma in First Line Management is a qualification that has been specifically designed to give practising or aspiring first line managers a solid foundation in their formal development as a manager. This programme provides a clear progression route through all three levels, although they can be sat as stand-alone programmes also.
