Course Details - Unit Breakdown
Compulsory Units
Understanding the Management Role (4 credits)
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This unit deals with the specific responsibilities of middle managers in enabling an organisation to achieve its goals. It covers the organisation structure as a whole as well as the manager's role within this, and how communication and interpersonal relationships affect managerial performance.
Developing the Reflective Manager (4 credits)
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This unit deals with how to analyse and review feedback to support personal development, and how to solve problems using creative techniques. It looks at ways the manager can reflect on his or her own personal development, the communication of complex information and creative approaches to problem solving.
Managing Improvement (3 credits)
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This unit deals with how to evaluate the effectiveness of the organisation and of the learner in managing and improving quality to meet and wherever possible exceed customer requirements. It also looks at methods of planning improvement in organisations.
Making a Financial Case (3 credits)
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This unit deals with how to make a financial case and present the findings. It examines cost behaviour, and explains how to use cost data to inform management decisions. It also looks at effective methods of presenting findings to make a strong financial case.
Leading Innovation and Change (5 credits)
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This unit deals with how to innovate, lead and manage change within an organisation. The unit looks at ways to identify opportunities for improvement in line with organisational objectives, examine them for feasibility and viability, evaluate benefits and implications for stakeholders and put together detailed implementation plans.
Developing the Manager as a Critical Thinker (4 credits)
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This unit deals with how to examine the validity and appropriateness of theories and practices to inform effective management and leadership practice. It examines the difference between beliefs, attitudes and values, and looks at ways the manager's own beliefs, attitudes and values shape their behaviour and their perceptions of the behaviour of others.
Optional Units
Analysing and Interpreting Statistics to Inform Management Decisions (2 credits)
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This unit deals with how to analyse data using statistical tools and interpret the results. It covers a range of statistical tools useful to managers in analysing data, including: correlation and regression analysis; chi squared analysis; probability and sampling; distribution theory and standard deviation; estimation and significance testing and statistical process control.
Analysing and Presenting Data to Inform Management Decisions (2 credits)
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This unit deals with how to use spreadsheets to analyse and present numerical data. It looks at ways to gather and analyse raw data using a spreadsheet, and how to create graphs, charts and tables to present this data visually.
Becoming an Effective Leader (5 credits)
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This unit deals with how the learner can evaluate their own ability to fulfil key responsibilities of the leadership role. It looks at theories of emotional intelligence, a range of different leadership styles and techniques to motivate and empower others.
Communication in Management (4 credits)
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This unit deals with effective communication for managers. It looks at communication theories, concepts and practises, how to communicate effectively in writing using a range of appropriate business formats and how to critically evaluate your own communication skills.
Conducting Operations Research (2 credits)
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This unit deals with how to conduct operational research in the organisation using relevant and appropriate operational research techniques, and how to make recommendations for improvements based on the findings.
Conducting Work Analysis (2 credits)
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This unit is based around a work-based project - the learner will conduct a work analysis related to their own job role using appropriate techniques to identify and make recommendations for potential improvements.
Developing Management Skills (4 credits)
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This unit deals with how to conduct research by gathering and evaluating complex information from a variety of sources, reviewing the findings from your own and others' research and identifying areas for improvement based on the research and analysis conducted.
Leading Teams (4 credits)
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This unit deals with ways to evaluate the effectiveness of the organisation and of yourself in managing individuals to achieve organisational goals and objectives, and how to develop and manage teams.
Making Professional Presentations (2 credits)
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This unit covers how to plan, deliver and evaluate a professional presentation. It deals with research and preparation, presenting an argument and using visual aids and content within the presentation, and responding to questions from the audience.
Managing a Healthy and Safe Environment (2 credits)
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This unit deals with the actions required to ensure the health, safety and welfare of people in the manager's area of operation. It looks at ways to review an organisation's health and safety procedures, and make recommendations for improvements.
Managing Customer Relations (3 credits)
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This unit deals with ways to manage and improve customer relations in an organisation. It looks at ways to evaluate an organisation's customer relations, and formulate actions to improve the management of internal and/or external customer relations.
Managing Facilities (2 credits)
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This unit deals with how to develop a facilities management plan in an organisation, including legal and insurance requirements; heating, lighting and ventilation; health, safety and environmental issues and the effect of the premises on the company's image.
Managing for Efficiency and Effectiveness (4 credits)
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This unit deals with ways to manage efficiently and effectively to achieve targets and objectives. It looks at delegating to achieve efficiency as well as the use of control mechanisms for monitoring the achievement of objectives, and implementing a culture of continuous improvement.
Managing Individual Development (4 credits)
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This unit deals with how to develop individuals in an organisation. It looks at ways to assess the performance/behaviour gap between an individual and their job role, and how to produce a development plan to achieve development needs and monitor progress.
Managing Information (4 credits)
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This unit deals with how to gather, analyse and validate information from a wide variety of sources to reach conclusions, make decisions or solve problems.
Managing Marketing (3 credits)
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This unit deals with how to analyse the effectiveness of marketing and selling in an organisation, and make recommendations for improving the effectiveness of product and service management
Managing Meetings (3 credits)
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This unit deals with how to prepare for meetings, how to lead a meeting within an organisation, and how to develop a negotiation strategy within an organisation.
Managing Projects in the Organisation (4 credits)
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This unit deals with how to plan, communicate, conduct, monitor and evaluate a project in an organisation. It introduces project management tools and techniques for carrying out a workplace project.
Managing Recruitment (5 credits)
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This unit deals with ways to analyse human resource planning techniques, recruitment selection and the manner in which interviewing is conducted in an organisation.
Managing Resources (4 credits)
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This unit deals with how to manage the provision, maintenance, security and the efficient and safe use of resources in an organisation, and how to minimise physical waste within an organisation.
Managing Stress and Conflict in the Organisation (3 credits)
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This unit deals with recognising workplace stress and providing the necessary support. It also looks at methods of recognising and evaluating people problems within the organisation.
Understanding Financial Management (2 credits)
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This unit deals with finance in the context of an organisation, and explains the main financial documents used as well as management accounting and budgetary techniques used within organisations.
Understanding Organisational Culture and Ethnics (3 credits)
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This unit deals with the organisation's culture and ethics with regards to investment, trading, competition, manufacturing, employment and social responsibilities, and also how this manifests in terms of management style and team structure.
Understanding the Organisational Environment (5 credits)
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This unit deals with the organisation within its broader environment. It looks at the impact of economics, politics and the legal environment on organisations, and the factors that affect this.
