Introduction to Supervisory Skills
This course is designed to help those who are new to a supervisory role to learn techniques for fulfilling their role effectively.
The course covers a range of topics, enabling you to successfully motivate and lead a team as well as looking at training and coaching techniques to help you improve your team's performance.
At the end of the course, you will have a range of new techniques which will enable you to manage and lead your team with confidence.
This is an online course and takes between 6-10 hours to complete.
You can log-in online and complete your course at your own pace, at any time.
Course Topics...
The Supervisor's/Manager's Span of Control
Click to view details
This section introduces the concept of a manager's 'span of control', and how this can vary depending on organisational size and structure.
The Growth of Organisations, the Need for Supervisors
Click to view details
This section looks at the need for managers within an organisation, as well as the different positions managers may occupy within organisational structure.
Organisational Structures
Click to view details
This section explores different ways of structuring organisations, the span of control given to different levels of management and the way this works to achieve an organisation's objectives.
The Role of a Supervisor
Click to view details
This section introduces the role and responsibilities of a supervisor, and looks at the skills and abilities needed to perform well in this role.
The Training of Staff by Supervisors
Click to view details
This section explores the part supervisors can play in training staff members, and the ways this can take place depending on the organisational structure of a company.
Communication and Transfer of Skills and Knowledge
Click to view details
This section looks at the way supervisors communicate with people both inside and outside their organisation, and the skills necessary to communicate information effectively.
The Supervisor as a Teacher/Trainer
Click to view details
This section looks at the skills and characteristics needed for a supervisor to be an effective trainer, and looks at ways supervisors can motivate staff to learn.
Employees'/Learners' Motivation
Click to view details
This section explores a range of different factors that motivate employees to learn, and introduces ways a supervisor can use these to ensure training is as effective as possible.
Barriers to Employee Learning
Click to view details
This section examines factors which can prevent training from being effective, and looks at different methods supervisors can use to overcome these barriers to learning.
Introduction to Basic Team Supervision and Leadership
Click to view details
This section looks at the major ways a team leader can contribute towards achieving organisational objectives, and the main responsibilities of their role.
The Different Team Types
Click to view details
This section introduces the different types of teams that might be used within a company depending on the organisation's structure, and examines the similarities and differences between them.
