Home » Courses » Supply Chain » Level 3 IoSCM Supply Chain and Operations

Level 3 IoSCM Supply Chain and Operations

You are able to gain skills and knowledge in areas such as

Supply Chain Concepts

Principles of Warehouse Operations

Importance of Controlling Inventory

Efficiency in Production

Business Improvement Techniques

Transportation within Supply Chain

Course Overview

The Level 3 IoSCM Supply Chain Management qualification is designed for those who aspire to be in a supervisory management role within the supply chain field. This IoSCM distance learning course offers supply chain training that on completion, certified students to have management skills as well as a strong knowledge in specific areas of supply chain to support your career development.

Studying through the Institute of Supply Chain Managements not only offers professionals increased efficiency in operations for their organisation, but provides complete flexibility. IoSCM’s unique assessment method is a flexible system that allows you to gain an internationally-recognised qualification that’s tailored to cover the exact skills you need to progress in your career.

We recommend unit choices for each qualification but ultimately, you can design your qualification to combine whichever units you prefer. This online training course for the supply chain field is customised to you and your ambitions.

The units are described below. If you’re unsure about the flexible concept IoSCM offer or if this course is the one for you, our dedicated Course Advisors offer support and guidance to help choose the right qualification for you. Give a member of the team a call today on 0800 0126 770.

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Academic Equivalent

The IoSCM Level 3 is the equivalent to an A Level but without the long hours and years to complete, giving you more time to concentrate on getting that new future.

This is a full UK regulated qualification highly valued within the UK and around the world

Academic equivalent to an A Level

Highly valued and sort after by employees throughout the UK and EU

Internationally recognised due to the skills and knowledge needed to carry out your role

Holds the same value certification from a college or university

An IoSCM is an internationally recognised certificate

Tailored, bespoke courses for you

Evidence based learning

Unlimited access to learning materials

It all starts here, call our Course Specialists on 0800 0126 770

How DLC will help you

Unbeatable Support Package

We guarantee the best support package on the market with industry experts here to support you through your studies.

Outstanding Performance

We are proud of our 98.6% pass rate, we guarantee you are in safe hands when enrolling on a course with DLC.

Earn qualified status

Achieve qualified status with Distance Learning College and we will guide you every step of the way.

Award Winning Expertise

We are an award winning distance learning provider with 17 years' experience and helping over 54,000 students.

Course Units

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These are an example of the units you can study. Click a unit to view more details:

Mandatory:

Supply Chain Operation

  • The Supply Chain: Upstream and Downstream, Purchasing, Manufacturing, Warehousing, Transportation, Demand planning, Supply planning, Suppliers, Retailers, External Supply Chains, Internal Supply Chains
  • Relationships: Vertical Relationships, Horizontal Relationships, Transactional Relationships, Collaborative Relationships, Strategic Relationships, Customer Satisfaction
  • Supply Chain Components: Customer, Planning, Purchasing, The Supplier, Inventory, The Manufacturer / Production
  • Logistics: Forward and Reverse
  • Integrated systems: Direct Product Profitability (DDP), Materials Requirements Planning (MRP), Distribution Requirements Planning (DRP), Just in Time (JIT), Material Requirements Planning, The Master Production Schedule, The Bill of Materials, The Inventory File
  • Risks to a supply chain: External Drivers, PESTEL, Demand Risk, Supply Risk, Business Risks, Physical Plant Risks, Mitigation and Contingency, Cultural Risks, Environmental Risk, Assigning values
  • Supply Chain Performance Measurement: Productivity, Utilisation, Balanced Scorecard (BSC)
  • Lean: Value and Waste as a Concept, The Creation of Value, The Supply Chain Value Stream, The Lean Supply Chain, Hoshin Planning, Takt Time, Kaizen, Jidoka, Just in Time (JIT), Heijunka Box, Poka Yoke, Muda, 5S, Total Productive Management (TPM)
  • Benchmarking: Functional Benchmarking, Best-in-class Benchmarking, Operational Benchmarking, Process Benchmarking, Financial Benchmarking, Performance Benchmarking
  • Supply Chain Integration: Internal integration, Systems Integration, Relationship Integration, Upstream and Downstream Linkages

Business

  • Range of Business: Types and Purpose of Business, Trader/Sole Proprietorship, Partnership, Corporation, Not for profit Company, Structure of Management
  • Business Functions and Departments: Research and Development, Production, Service Delivery, Business Finance, Human Resource, Sales, Public Relations, Information Tech Support, Quality Support, Logistics, Purchasing, Brand management, Advertising, Customer Service, Organisational charts, Organisational Roles and Responsibilities, Business Planning
  • Quality Management Systems: Quality Assurance, Performance management, SWOT Analysis
  • Communication: Business communication, Communication flows between functions, Techniques of Communication, Corporate communication, Electronic and Non-electronic Communication Methods
  • Legislation: Employment Law, Consumer Protection Law, Competition Law
  • Health and safety: Risk Assessments, Risk Assessment Recording, Risk Assessment Methodology and Methods
  • Marketing: Marketing Mix, Marketing Segmentation, Analytical Methods, Advertising Methods, Networking, Applying the Marketing Mix
Optional:

Warehousing Operations

  • Warehouse Departments: Receipts, Replenishment or put away, Stores, Picking, Packing, Housekeeping, Despatch
  • Bridge Between Supply and Demand: Staging Areas, Cross-docking, Keeping Goods Safe and Secure, Gathering, Temporary Storage
  • Warehouse Management Systems (WMS): (ERP) systems, Radio Frequency Identification, Human Memory Systems
  • Types of Warehouses: Ambient warehouses, Climate-controlled warehouse, Automated warehouse, Private warehouse, Public warehouse, Distribution centre, Bonded warehouse
  • Warehouse Location Factors: Proximity to customers and suppliers, Building, Floors, Structure, Doors, Receipt and Dispatch Docks, Offices, Lighting, Heating, Extensions, Materials Handling, Mezzanine Floors
  • Health and Safety: Health and Safety Policy, Health and Safety at Work Act 1974, The Management of Health and Safety at Work Regulations 1999, Control of Substances Hazardous to Health Regulations 2002 (COSHH), The Health and Safety (First Aid) Regulations 1981, Reporting of Injuries, Manual Handling, Fire Risk, Loading and Unloading Vehicles, Pedestrian Safety, Site Visitors, Personal Protective Equipment (PPE), Shift Work, Lighting, Workplace Temperature
  • Industrial Equipment: Industrial trucks, Charging Batteries, Platforms on lift trucks, Conveyors, Mechanical Handling of Waste Materials, Racking, Using Flat Pallets, Loading Pallets
  • Housekeeping: Safety, Loss Control Rules, Orderliness Principle Maintaining warehouse equipment: Equipment Maintenance, Examination of Industrial Trucks, Scheduled Maintenance, Drivers Maintenance Logs
  • Receiving Goods: Goods Receipt Process, Vehicle Arrival, Assigning the Carrier to a Bay, Loading Bays, Relative quantities of goods
  • Contingency plan: Stock and Risk Management, Buffer Stock

Transport Planning Operations

  • Role of Transport: Categories of Goods, Perishable Goods, Dangerous/Hazardous Goods, Bulk Liquids/Powders, Livestock
  • Transport: Transport modes, Infrastructure, Vehicles, Operations, Modal Transport, Intermodal Transport, Multimodal Transport
  • Principles of Transport Planning: Linear, Hub, Spoke, Customs, Payment of Charges, Packing and Warehousing, Insurance, Security
  • Legislation & Regulations: UK Central Government Structure, UK Civil Aviation Authority, Overseas Legislation, International Commercial Terms
  • Health & Safety measures: Road Transport, HGV Driver Hours, Air Transport, Transport of Dangerous Goods, UK Health & Safety Legislation
  • Transport Equipment: Conveyors, Cranes, Industrial Trucks, Importance of Standardised Transport Equipment, Multimodal/TEU/ISO Container
  • Transport planning: Optimum use of Fleet, Driver Productivity, Route Planning Optimisation, Benefits of Transport Planning
  • External Influences: SLEPT Analysis
  • Demand Types: Direct, Indirect, Consumer Demand, Seasonal Demand, Fashion Demand, Supplier Demand, Product Demand
  • Planning with regard to modal choice: Timing, Damage avoidance, Security, Distance, Degree of control

Purchasing Processes

  • Organisations involved in the purchasing role: Manufacture, Distribution, Transport, Warehousing, Inventory Control, Materials Handling, Procurement
  • Relationships: Internal, External, Remote, Cooperative, Partnership
  • Markets: Demand, Competition, Monopoly, Natural Monopoly, Oligopoly, Monopsony, Trade Protectionism, Porter’s Five Forces
  • External factors: PESTLE Analysis, Local, National, Global, Public Sector, Private Sector, Third Sector, Financial, Reputation, Environmental, Health, Safety, Welfare, Lost opportunities
  • Purchasing: Five Rights, Ethics, End to end cycle, Supplier Relationships: Adversarial, Arm’s Length, Transactional, Closer Tactical, Single Sourced, Outsourcing, Strategic Alliance, Partnership, Co-destiny
  • Sourcing suppliers: Planning, Sourcing, Tendering, Contract Award, Contract Management, Receipts & Invoicing, Request for Quote (RFQ)
  • Suppliers Requirements: Capacity, Facilities, Finance
  • Performance: Supplier Scorecards, Weighted Average Supplier Scorecards, Supplier Performance Information, Correcting Poor Performance
  • Law: Common law, Equity, Statute law, European Union laws, Contracts, Sale of Goods Act 1979, International Laws and Global Purchasing, Foreign Corrupt Practices Act 1977, Export Administration Act 1979, Customs Laws, Foreign Laws, International Laws, INCOTERMS, Breach of Contract

Manufacturing and Production

  • Organising production: Batch Production, Flexible Manufacturing, Continuous Manufacturing, Intermittent Manufacturing, Custom Manufacturing, Production in relation to the Cost
  • Level of Demand: Demand Management, Data capture, Dealing with day-to-day customer orders, Managing the demand, Order point System, Periodic Review Systems
  • Competitors: Competitive Advantage
  • Sales forecasting: Time Series Analysis, Exponential Smoothing, Linear Trend Line, Executive Judgement, Composite of Sales force Opinion, Expert Opinion, Fixed Order Quantity Systems
  • Production planning: Materials Requirement Planning, Just In Time (JIT), Preventive maintenance, Flexible work force
  • Planning using Buffer Stocks: Inventory as ‘waste’, Advanced Planning and Scheduling APS, Rough Cut Capacity Planning RCCP, Sales and Operational Planning (S&OP), Shop Floor Scheduling, Kanban
  • Productivity: Measures of Output, Financial Value, Labour, Cost of labour, Capital, Intermediate Input, Productivity Indicators, Labour Productivity, Capital Productivity, Automated production techniques
  • Quantity of Inputs: Manufacturing Resource Planning, Monitor Waste and Rejects: Quality Control, Quality Assurance, Total Quality Management (TQM), Quality Benchmarking, BS5750/ISO 9000, Customer Satisfaction
  • Materials Development: Product Lifecycle Management
  • Analysis tools: PESTLE Analysis, SWOT Analysis
  • Lean: Total Productive Maintenance, Overall Equipment Effectiveness (OEE), Make to order, Streamlined flow, Smaller lot sizes, Doing it right first time, Cellular or group manufacturing

Inventory Processes

  • Inventory: Raw Materials, Work-in-Progress, Maintenance, Repair and Operational, Anticipation inventory, Investment inventory, Manufacturing Organisations, Service Industries, Military
  • Purpose of Inventory: Variation in Production Demand, Unexpected Customer Demand, Seasonal Demand, Price Discounts, Avoiding Price Increase
  • Inventory Control Process: Goods Receipt, Put-away, Audit Trails, Inventory Accuracy, Training, Monitoring for Compliance, Accuracy Tracking, Lead Time , Inventory Identification and Tracking, Inventory Location and Storage, Inventory Numbering, Safety Inventory
  • Alternatives to holding Inventory: Just-in-Time, Material Requirements Planning, Master Production Schedule (MPS), Bill of Materials, Inventory status, Distribution Requirements Planning, Vendor Managed Inventory
  • Stock: Finished Goods, Stock-outs
  • Customer Service: Competing on Flexibility, Competing on Responsiveness, Fast Delivery, Reliable Delivery, After Sales Service, Supplier Appraisal, Service Level Agreements
  • Describe the alternatives to holding Stock: Direct Ordering, Drop Shipping
  • Financial: Balance Sheet, Assets, Profit and Loss Account, Inventory Trade-offs, Holding Costs
  • Inventory systems: Stock Cover, Backward Scheduling, Forward Scheduling, Pareto Based Ordering, Variable Order Quantity or Periodic Review System, Rolling Schedule, Economic Order Quantity, Fixed Order Quantity, Safety Stock , Average Deviation, Vendor Managed Inventory, Kanban, Reserve Stock (or Brown Bag) System, Perpetual Inventory Systems , Inputs, Outputs, Adjustments, Push and Pull Systems

Customer Service

  • Customers: Internal customers, External customers , Customer Service cycle, Customer needs and Expectations, Moments of truth model
  • Standards: Customer Service Excellence, Measuring quality customer service, Customer feedback
  • Improvements: Using feedback to improve
  • Policies and procedures: Handling Customer Complaints, Service failure, Product failure, Handling Complaints
  • Barriers to dealing with customer complaints: Taking customers for granted, Ignoring customers, Saying it is not my fault, Failing customer expectations, Failing to respond positively, Being rude to customers, Forgetting the internal customer

Business Improvement Techniques

  • The need and application of business improvement: Introduction to Business Improvement, The need for improvement, Business Improvement Techniques, How to apply Business Improvement Techniques, Lean, How to apply Lean in a Business
  • Improvement Activities: Improvement Activities, Terms of Reference, Roles and Responsibilities, Skill and Knowledge Gaps
  • Improvement Activities Resources: Resource Requirements, Timescales, Impact on organisational performance, Performance measures in Improvement activities
  • Communication: Communicating the Improvement activity, Promoting business improvement activity results within the business, Promoting business improvement activity results to stakeholders

Ports and Shipping

  • Types of Ports: A fishing port, An inland port, A dry port, Cruise home ports, Cargo ports
  • Port functions: Transport (circulation) function of ports, Commercial function of ports, Industrial function of ports, Distributional function of ports
  • Seaport connection and transhipment: Maritime access, Maritime interface, Infrastructures and equipment, Land access, Port service (full-service), Tool port (service), Land lord
  • Maritime network considerations: Frequency of service, Fleet and vessel size, Number of port calls, Shipping Conferences, Shipping Alliances, Containerisation
  • Port considerations: Location, Depth, Land availability, Labour costs, Hinterland access, Ownership
  • External factors: Demand Forecasts, Location, Competition, Coastal Shipping, Resilience
  • Infrastructural requirements: Warehousing, Value Added Logistics (VAL), Logistics Centres, Berths, Container Terminals
  • Challenges: Conservancy, Dredging, Navigation aids, Congestion, Customs, Immigration, Port Safety, Marine Safety

Freight

  • Role of freight: Freight contextualised, Road, Rail, Sea, Air
  • Transport: Intermodal Transport, Combined Transport, Local transport movement, International movement
  • Route Plan: Linear, Hub, Spoke system
  • Environmental: Air pollution, Water pollution, Waste and Recycling
  • External influences: Swot analysis, Pestle analysis, National and international Perspectives
  • Legislative: Customs, Licenses and Permits, Transport documentation, Invoices, Carnet, Certificates of origin, Bill of Lading, Certificate of Insurance, Dock Receipt, Airway Bill, Dangerous goods
  • Freight performance: Key Performance Indicators, SMART, TQM

Logistics

  • Logistics services: Military Logistics, Procurement Logistics, Distribution Logistics, Aftersales Logistics, Disposal Logistics, Reverse Logistics, Green Logistics, Global Logistics, RAM Logistics, Asset Control, POS Material Logistics, Emergency Logistics
  • Aim of logistics: Inbound Logistics, Operations, Outbound Logistics, Marketing & Sales, Service, Comprehensive Organising, Human Resource Management, Strategic Alliance, Financial Performance, Target Optimisation of Service Levels, Manage the details, Leverage logistics volumes, Measure and react to performance, Storage, Warehousing and Materials, Unit Load, Packaging & Handling Systems, Inventory, Forecasting
  • Transport: Rail, Sea, Road, Air
  • Policies and influence: The Health and Safety at Work Act 1974, isk Assessments – The 5 Steps, Equal Opportunities Act 2010, Confidentiality Agreements, Data Protection Act 1988, Environmental Policy, Workplace Security, Insurance, Pestel
  • Organisational requirements: Inbound Logistic Capabilities, Continuous Flow, World Class Suppliers, Tracking of Shipments, Transportation Networks, Inventory Management, Automated Materials Handling (AMH), Outbound Logistic Capabilities, Customer Driven, Regional Distribution Centres, Value Added Services, Shipment Tracking, Outbound Logistic Capabilities, Customer Driven
  • Tools: SWOT Analysis, Key Performance Indicators, Pareto Chart, Scatter Diagram, Stratification, The Shewhart Cycle, Risk Assessment & Management, Failure Mode and Effects Analysis

Why IoSCM?

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Enhance your CV

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An IosCM Supply Chain qualification can be tailored to suit your current role or the position you aspire to be in. Adding this certification to your CV as soon as you enrol, proves to prospective employers that you are willing to learn, improve yourself and progress your career.

You’ll stand out from any other potential candidates. Want to find out a few more handy tips and tricks on how to enhance your CV? Our Course Advisors are always on hand to help you secure your dream job. Give us a call on 0800 0126 770.

Train, Retain and Invest

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If you consider your employees to be your most important asset and are passionate about employee retention and productivity, you need to invest in their progression. We offer unrivalled support packages and completely flexible distance learning courses in supply chain management.

Get in touch with the Distance Learning College and Training team today to see how we can boost your business through utilising your workforce’s talent. Call 0800 0126 770.


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