Managing Discipline and Grievance in the Workplace
This course is designed to teach you the procedures for handling disciplinary and grievance issues sensitively in the workplace.
The course introduces common workplace procedures for disciplinary and grievance issues, and teaches the stages in the disciplinary process including informal discussion, counselling, mediation, warnings, suspension and disciplinary hearings.
At the end of the course, you will understand employers' and employees' statutory rights and responsibilities under employment law, and will know how to apply workplace procedures effectively.
This is an online course and takes between 6-10 hours to complete.
You can log-in online and complete your course at your own pace, at any time.
Course Topics...
Disciplinary Process
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This section introduces a typical workplace disciplinary procedure, and details the steps that should be taken in the disciplinary process.
Employee Warnings
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This section deals with the procedure to be taken in the first stages of the disciplinary process, and explains the difference between informal and formal warnings as well as explaining how to conduct these.
Capability and Conduct
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This section explains possible reasons for dismissing staff on grounds of capability or conduct, and explains procedures for dealing with these issues including counselling, mediation and informal discussion before moving to formal procedures.
Suspension
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This section explains the circumstances in which employees may be suspended pending disciplinary proceedings, and details their rights during this time.
Preparation for a Disciplinary Hearing
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This section explains the procedure that should be followed in preparation for a disciplinary hearing.
Handling Disciplinary Interviews
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This section discusses the format a disciplinary hearing should take, as well as how any action resulting from the hearing should be conducted.
Grievance
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This section explains what is meant by a workplace grievance, and looks at the requirement for companies to have a formal grievance process.
Grievance Process
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This section lays out the standard procedure for handling formal grievances raised by employees, and the steps to be taken where grievances cannot be resolved informally.
