Award/Certificate/Diploma in First Line Management
The Chartered Management Institute Level 3 in First Line Management is designed for new or aspiring supervisors or first line managers. The CMI Level 3 gives new first line managers a solid foundation on which to progress in their careers and in their formal leadership development, providing an excellent basis from which to progress to higher level CMI management courses.
There are three Chartered Management Institute qualifications at Level 3; the Award, Certificate and Diploma in First Line Management.
I would gladly use Distance Learning College again and would ask my staff to use them as well if they wanted to better themselves.
Wayne Smith
Who is this course for?
The course is designed for practising or aspiring supervisors or first line managers.
The course covers the following areas:
Communication
Organisation
Effective Working Relationships
Improving Team Performance
Recruitment & Selection
Communication
Organisation
Effective Working Relationships
Improving Team Performance
Recruitment & Selection
How does the course work?
Study Time:
You can study at a pace to suit you. Your tutor will create a timetable for you, and will set you work and assignments to complete each week.
If you can spend around 3 hours a week studying, you should be able to complete the course in 3 months for the Award, 6 months for the Certificate or 18 months for the Diploma. If you can spend more time studying than that, you could fast-track and complete the course faster.
Course Structure:
You must complete any of the units below to make up at least 6 credits to gain the Award, or 13 credits to gain the Certificate. To gain the Diploma, you must complete all of the units in Group A along with two optional units from Group B.
Assessments
Assessment is normally via practical work-based assignments.
Qualification Received:
You will receive the Chartered Management Institute Level 3 Award, Certificate or Diploma in First Line Management.
Your Course Fee Includes:
Tuition
Study Materials
12 Month Institute Membership
VAT
Course Details - Unit Breakdown
Group A units
Personal Development as a First Line Manager (6 credits)
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This unit is about personal development and planning, work planning, relationship building and team welfare. It explains how to prepare and use a personal development plan, and how to develop and maintain effective working relationships to achieve objectives.
Resource Planning (6 credits)
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This unit is about planning, modifying and controlling resources. It introduces the responsibilities of the team in controlling resource needs, and introduces ways to plan, change, monitor, record and control resource requirements within the work area.
Meeting Stakeholder Needs (6 credits)
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This unit is about identifying, meeting and supporting stakeholder requirements. It explains the process required to continually improve the meeting of stakeholder needs, as well as to prepare a case for making improvements to this process.
Managing and Communicating Information (6 credits)
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This unit is about gathering, analysing and communicating information. It examines methods of collecting and analysing data, interpreting this data to identify trends and make recommendations, and communicating this information using methods appropriate to the target audience.
Developing Individuals and Teams (6 credits)
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This unit is about identifying the development opportunities of individuals and teams to meet team and organisational objectives. It explains the principles governing the leadership of individuals and teams, as well as methods for developing competencies to meet team and individual objectives.
Group B units
Management Communication (6 credits)
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This unit is about the identification, selection and use of management communication techniques. It looks at the principles of management communication, and the use of different communication methods to meet objectives, including team briefings, formal management meetings and written reports.
Improving Team Performance (7 credits)
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This unit is about the impact of individuals performance on teams, recognising performance behaviours and implementing improvement measures. It covers the various issues which affect performance as well as choosing a course of action to address team and individual performance issues.
Maintaining Quality Standards (6 credits)
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This unit is about concepts of quality, the impact of quality and the measurement of quality in teams and organisations, as well as the manager's responsibility for quality within organisations and methods for measuring and improving quality against organisational standards.
Recruitment and Selection (6 credits)
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This unit deals with the recruitment and selection process. It covers the various stages from identifying staff requirements to specifying job descriptions and person requirements, and the legal and organisational aspects of the recruitment process.
Being a Leader (6 credits)
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This unit examines the leadership skills required of a first line manager. It looks at different leadership styles, and the importance of building a sense of common purpose within a team. It also looks at the role of the leader in both team objectives and personal development.
Managing Stakeholder Expectations (7 credits)
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This unit helps students to identify organisational stakeholders, understanding and monitoring their expectations and needs and identifying opportunities to develop and improve stakeholder provision.
Introducing Organisational Culture, Values and Behaviour (7 credits)
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This unit is about introducing organisational culture, and looks at how organisational and individual values can influence communication within the team and the behaviour of both organisations and individuals.
Managing Team Dynamics (7 credits)
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This unit aims to develop the skills required of managers to manage groups and teams. It covers the concepts required to understand team norms and assess levels of development and maturity, and also looks at the process of managing remote, displaced or virtual teams.
Management Report Writing (7 credits)
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This unit is about the skills of writing a management report, developing report objectives, gathering and analysing data and information, and drawing conclusions and making recommendations to meet objectives.
Management and Leadership Influencing Skills (7 credits)
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This unit is about management and leadership influencing skills which can be employed and their impact on the achievement of individual and task objectives. It also examines the skills of empowerment and delegation and their application in the workplace.
Managing Equality and Diversity (7 credits)
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This unit is about promoting equality and valuing the diversity of individuals and teams. It looks at how individual behaviour can affect both individuals and teams, and introduces ways to encourage equality and diversity in the workplace.
Introduction to First Line Management (6 credits)
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This unit aims to develop the foundation skills and knowledge of a first line manager. It introduces the role of the first line manager, identifies stakeholders and their needs and examines the need to develop working relationships and manage team performance.
Corporate Social Responsibility (6 credits)
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This unit is about applying a Corporate Social Responsibility plan or policy, ensuring the plan or policy influences performance and understanding the responsibilities for Corporate Social Responsibility and its relevance to departmental performance.
