Employees suffering from cutbacks, redundancies and restructuring are losing trust in their managers, a survey has revealed.
32% of employees surveyed said they trusted their line managers less than they did this time last year, with the main reasons for lack of trust being that managers are “out of touch with what’s happening on the shop floor” and “say one thing and do another”.
The survey showed that employees doubt 30% of communication from their leadership. Communication was considered most trustworthy when managers behaved in a way that was consistent with their message. This behaviour was deemed more trustworthy than formal written communications or information on a company website or intranet.