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CMI Level 2 Award in Team Leading 2018-07-11T07:57:33+00:00

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CMI Level 2 Award in Team Leading Training Course

The Chartered Management Institute (CMI) Level 2 Award in Team Leading will support the development of skills for those aspiring to make the transition from team member to team leader.

This entry-level qualification is ideal for taking the first step into leadership and is most suitable for learners seeking a supervisory position or for those who are new to a team-leading role. The CMI Level 2 Award will help build your confidence as a leader through the introduction of fundamental management skills and will introduce you to the principles of effective team leadership.

With a study period of three months and a total qualification time of 50 hours, the CMI Level 2 Award in Team Leading is a short and concise course designed to give you a widespread base of the skills required to be a successful leader. Once this course is completed, you will then have the option to continue studying further units to achieve the CMI Level 2 Certificate, or progress onto the CMI Level 3 course.

We offer CMI distance learning courses with more one-to-one support than any other leadership course provider, and we even offer a guarantee which allows you to resit the course free of charge if you aren’t able to pass the first time.

Step up to the next course level – Find out More

To successfully achieve the CMI Level 2 Award in Team Leading, you will be required to complete a minimum of 5 credits. To make up the credits needed to pass, you can choose from any of the following CMI Level 2 Leadership units:


  • Building Working Relations (5 Credits)
  • Team Communication (5 Credits)
  • Controlling Resources (6 Credits)
  • Team Development (6 Credits)
  • Providing Customer Service (6 Credits)
  • Personal Development as a Team Leader (6 Credits)


  • Team Performance (5 Credits)
  • Being a Team Leader (5 Credits)

Students can study any combination of units from Group A and Group B. Scroll down to learn more about each unit on the CMI Level 2 Award course.


Building Working Relations – 5 Credits

  • Communicate and maintain working relationships with the manager
  • Communicate and maintain working relationships with the team
  • Develop work relationships outside the team

Team Communication – 5 Credits

  • Understand the role of communication in leading a team
  • Know how to organise team briefings
  • Know how to lead team briefings

Controlling Resources – 6 Credits

  • Identify and request resources needed by a team to achieve work objectives
  • Manage the resource use to achieve work objectives
  • Identify and reduce resource wastage

Team Development – 6 Credits

  • Plan and implement induction for a new team member
  • Identify and plan the training needs of team members
  • Train a team member to carry out a task

Providing Customer Service – 6 Credits

  • Identify the team’s customers and the level of service required
  • Identify and resolve customer service issues
  • Communicating with customers to resolve customer service issues

Personal Development as a Team Leader – 6 Credits

  • Understand the work objectives and the skills and knowledge required to meet those objectives
  • Implement and review the development plan to meet work objectives
  • Understand the team leader’s responsibility for welfare in the work area
  • Understand the team leader’s responsibility in relation to discrimination, harassment and diversity


Team Performance – 5 Credits

  • Team objective(s) and plan for achievement
  • Monitor and review the progress and standard of the team’s work
  • Feedback to individuals or the team on work performance

Being a Team Leader – 5 Credits

  • Understand the organisational requirements for the team leader
  • Understand leadership styles
  • Understand how the team leader builds a shared sense of purpose with a team
You don’t need any previous qualifications to enrol on the CMI Level 2 Award in Team Leading—your eligibility will be determined by your past and current experience. Studying a CMI Level 2 course online is the first step towards becoming a manager and is designed for those who are aspiring to secure a management position.

If you’re unsure if this is the right qualification for you, our expert Course Advisors offer free career assessments where we will analyse your current experience and identify your career goals in order to recommend the best course for you. Call us today on 0800 012 6770 and we’ll be happy to answer any questions you may have.

Throughout each unit of the CMI Level 2 Award in Team Leading, you will be asked to complete a number of bited-size tasks that will be submitted to your tutor for marking. The aim of these short tasks and the tailored feedback you’ll receive is to help you, as a learner, develop at every opportunity. The tasks will ensure that you have a solid understanding of each learning outcome, therefore giving you the best possible chance of passing your end-of-unit assignment.

All tasks and assignments are completed through the DLC Learning Hub, an easy-to-use platform that can be accessed at any time. The hub offers a huge library of level 2 assignment resources, including tools and guides to assist you through your studies.

Once you have submitted your end-of-unit assignment, that too will be marked by one of our industry expert tutors, who will provide constructive and practical personalised feedback. After you have received the feedback, you will have the opportunity to resubmit your assignment based on their comments and advice. This process is designed to help each student achieve the best results possible. 

The Chartered Management Institute (CMI) is a highly regarded organisation that accredits internationally-recognised leadership and management qualifications. CMI qualifications are designed to equip you with the knowledge you need to drive your personal progression forward.

Upon completion of your course, you will receive an Ofqual regulated certificate that demonstrates your commitment to development and your ability as a manager, which is highly sought after by employers.

Ofqual is the government body that maintains standards in education across England. Because we’re Ofqual regulated, you can be assured that every single qualification we produce is of high quality, valid and fit for purpose.

The CMI Level 2 Award in Team Leading is of the same level as a GCSE graded A* to C or a Level 2 BTEC, but can be studied online in your own time, at your own pace and in the comfort of your own home.

To see CMI Level 2 equivalent qualifications mapped out in full, download our qualification framework.

The CMI Level 2 Award in Team Leading will require approximately 50 hours of study time, 15 of which will be guided learning hours. As part of your DLC student package, you’ll receive 3 months of unrivalled support from an individually assigned mentor and team of expert tutors who are dedicated to your success. 

We pride ourselves on being the most flexible learning provider in the UK and we understand that sometimes life can get in the way. For whatever reason, if students feel like they need further study time, we offer a range of course extensions. 

Finance should not stop you from achieving your career goals; that’s why we offer a range of payment methods for our courses, including interest-free payment plans. By paying a small deposit and setting up monthly, manageable payments via direct debit, you can enrol onto the CMI Level 2 Award course straight away. To make it even easier to complete, this option is paper-free and completed entirely online. Our Course Advisors are also here to guide you through the process if needed.

We understand that paying for a course is an investment, so to put your mind at ease we offer a guarantee. If you are unable to pass your course first time, you can resit the whole study period free of charge. 

If your employer is paying for your qualification, they may be eligible for funding. For further information on CMI Level 2 costs, our range of payment methods or our exclusive training grant, call us today on 0800 012 6770.

Studying with DLC offers more one-to-one support than with any other distance learning provider. The learning experience we provide is entirely focused on the development and growth of each student, including marking opportunities and constructive feedback for every piece of work you submit—not just your final assignment. In addition to extensive online resources and support, we offer free monthly face-to-face or online workshops and webinars with our industry expert tutors – simply get in touch with your dedicated student mentor to arrange this.

Your mentor will be assigned upon enrolment and will be your first point of contact for all enquiries or support issues. They’re highly trained in providing motivation, and can help you to create a positive work/life balance, as well as keeping you on track to complete your CMI Level 2 Award.

Because our distance learning courses can be studied entirely online, you can study in your own time and in the comfort of your own home, offering you maximum flexibility. You can revisit your CMI Level 2 resources and study guides as often as required; simply log into your customised account on our learning platform. Through the platform you can contact the subject tutors and your mentor, giving you unlimited access to their guidance and advice. You’ll also be provided with a direct email and telephone number, as well as Whatsapp, Skype and Facetime options, in order to communicate with your support team here at Distance Learning College.

The DLC support package is unrivalled—we have a 98% pass rate to prove it.

Students who are successful in the completion of the Level 2 Award can progress onto the CMI Level 2 Certificate. This certificate consists of more units, giving you more in-depth knowledge of the core leadership skills required to take the first step into a supervisory role. 

Learners can also choose to progress onto the CMI Level 3 Award in First Line Management. The level 3 qualification aims to build upon and develop existing management skills through the study of communication and motivational skills, as well as focusing on and how to improve operational efficiency.

If you’re an aspiring team leader, the CMI Level 2 Award in Team Leading will help you gain the knowledge and skills you need to successfully secure a supervisory position within your industry.

Gaining a professional qualification demonstrates a commitment to your career as well as providing evidence of your ability to be an effective leader. It will enhance your career prospects and increase your earning potential.

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