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CMI Level 2 Certificate in Team Leading 2018-07-11T08:02:57+00:00

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CMI Level 2 Certificate in Team Leading Training Course

The Chartered Management Institute (CMI) Level 2 Certificate in Team Leading introduces aspiring team leaders to the core skills of managing a team effectively, as well as exploring specific management areas chosen by the learner. This allows you to tailor the Level 2 leadership course to suit your individual needs.

The CMI Level 2 Certificate is an entry-level qualification that is perfect for those looking to secure a position as a team leader or supervisor across a range of industries. It’s also suited to professionals who are new to a leadership role and would like to build their confidence and capabilities as a manager.

The CMI is an internationally-recognised institute and is the only chartered professional body in the field of management and leadership, so you can be assured that this leadership course provides the knowledge and confidence required to manage a small team efficiently.

With a study period of 6 months and a total qualification time of 150 hours, the CMI Level 2 Certificate in Team Leading is a highly sought-after certification that can help you take that first step into being an effective and successful leader.

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To successfully achieve the CMI Level 2 Certificate in Team Leading, you will be need to complete a minimum of 15 credits. To make up the credits needed to pass, you can select a combination of any of the CMI Level 2 units, as follows:


  • Building Working Relations (5 Credits)
  • Team Communication (5 Credits)
  • Controlling Resources (6 Credits)
  • Team Development (6 Credits)
  • Providing Customer Service (6 Credits)
  • Personal Development as a Team Leader (6 Credits)


  • Team Performance (5 Credits)
  • Being a Team Leader (5 Credits)

Students can choose any combination of units from Group A and Group B. Scroll down to learn more about each unit on the CMI Level 2 Certificate course.


Building Working Relations – 5 Credits

  • Communicate and maintain working relationships with the manager
  • Communicate and maintain working relationships with the team
  • Develop work relationships outside the team

Team Communication – 5 Credits

  • Understand the role of communication in leading a team
  • Know how to organise team briefings
  • Know how to lead team briefings

Controlling Resources – 6 Credits

  • Identify and request resources needed by a team to achieve work objectives
  • Manage the resource use to achieve work objectives
  • Identify and reduce resource wastage

Team Development – 6 Credits

  • Plan and implement induction for a new team member
  • Identify and plan the training needs of team members
  • Train a team member to carry out a task

Providing Customer Service – 6 Credits

  • Identify the team’s customers and the level of service required
  • Identify and resolve customer service issues
  • Communicating with customers to resolve customer service issues

Personal Development as a Team Leader – 6 Credits

  • Understand the work objectives and the skills and knowledge required to meet those objectives
  • Implement and review the development plan to meet work objectives
  • Understand the team leader’s responsibility for welfare in the work area
  • Understand the team leader’s responsibility in relation to discrimination, harassment and diversity


Team Performance – 5 Credits

  • Team objective(s) and plan for achievement
  • Monitor and review the progress and standard of the team’s work
  • Feedback to individuals or the team on work performance

Being a Team Leader – 5 Credits

  • Understand the organisational requirements for the team leader
  • Understand leadership styles
  • Understand how the team leader builds a shared sense of purpose with a team
You don’t need any previous qualifications to enrol on the CMI Level 2 Certificate in Team Leading—your eligibility will be determined by your level of experience. Studying a CMI Level 2 course is the first step towards becoming a manager and is designed for those who are aspiring to secure a management position.

If you’re unsure if this is the right qualification for you, our expert Course Advisors offer free career assessments. They will be able to analyse your current experience and help you identify your career goals, in order to recommend the best course for you. Call us today on 0800 012 6770 and we’ll be happy to answer any questions you may have.

Throughout each unit of the CMI Level 2 Certificate in Team Leading, you will be asked to complete a number of bite-sized tasks that will be submitted to your tutor for marking. The aim of these short tasks and the tailored feedback you’ll receive is to help you to develop at every opportunity. The tasks will ensure that you have a solid understanding of each learning outcome, therefore giving you the best possible chance of passing your end-of-unit assignment.

All tasks and assignments are completed through the DLC Learning Hub, an easy-to-use platform that can be accessed at any time. The hub offers a huge library of level 2 assignment resources, guides and tools to assist you through the completion of your studies.

Once you have submitted your end-of-unit assignment, it will be marked by one of our industry expert tutors, who will provide constructive and practical feedback. After that, you will have the opportunity to resubmit your assignment based on their comments and advice. This process is designed to help every student achieve their full potential. 

The Chartered Management Institute (CMI) is a highly regarded organisation, which accredits internationally-recognised leadership and management qualifications. CMI qualifications are designed to equip you with the knowledge you need to drive your personal progression forward.

Upon completion of your Level 2 leadership course, you will receive an Ofqual regulated certificate that demonstrates your commitment to your personal development and your ability as a manager, which is highly sought after by employers.

Ofqual is the government body that maintains standards in education across England. Because we’re Ofqual regulated, you can be assured that every qualification we deliver is of a high standard and will provide you with the knowledge you need for your ongoing career.

The CMI Level 2 Certificate in Team Leading is of the same level as a GCSE graded A* to C or a Level 2 BTEC, but is studied online in your own time, at your own pace and in the comfort of your own home.

Download our qualification framework to see CMI Level 2 equivalent qualifications mapped out in full.

The CMI Level 2 Certificate in Team Leading will require approximately 150 hours of study time. As part of your DLC student package, you’ll receive 6 months of unrivalled support from an individually assigned mentor and the team of expert tutors who are dedicated to your success. 

We pride ourselves on being the most flexible learning provider in the UK and we understand that sometimes life can get in the way. For whatever reason, if students feel like they need extra study time, we offer a range of course extensions. 

Finance should not stop you from achieving your career goals; that’s why we offer a range of payment methods including interest-free payment plans. By paying a small deposit and setting up monthly, manageable payments via direct debit, you can enrol onto the CMI Level 2 Certificate course straight away. To make it even easier to complete, this option is paper-free and completed entirely online. Our Course Advisors are also here to guide you through the process if you need some help.

We understand that paying for a course is an investment, so to put your mind at ease we offer a guarantee. If for any reason you are unable to pass your course first time, you can resit the whole study period completely free of charge.

If your employer is paying for your qualification, they may be eligible for funding. For further information on payment methods or our exclusive training grant, call us today on 0800 012 6770.

Studying with DLC offers more one-to-one support than any other distance learning provider. The learning experience we provide is entirely focused on the development and growth of each student, offering constructive feedback and marking opportunities with every piece of work you submit—not just your final assignment. In addition to extensive online resources and support, we offer free monthly face-to-face or online workshops and webinars with our industry expert tutors. Simply get in touch with your dedicated student mentor to arrange your attendance.

Your mentor will be assigned upon enrolment and will be your first point of contact for all enquiries or support issues. They’re highly trained in providing motivation, helping manage your studies by creating a work/life balance and keeping you on track to complete your CMI Level 2 Certificate.

Because our distance learning courses can be studied entirely online, you can study in your own time and in the comfort of your own home, offering you maximum flexibility. You can revisit your level 2 team leading resources and study guides as often as required – simply log into your customised account on our learning platform. Through the platform you can contact the subject tutors and your mentor, giving you unlimited access to their guidance and advice. You’ll also be provided with a direct email and telephone number, as well as Whatsapp, Skype and Facetime options, in order to communicate with your support team here at Distance Learning College.

The DLC support package is unrivalled—we have a 98% pass rate to prove it.

Students who are successful in the completion of the Level 2 Certificate in Team Leading can progress onto the CMI Level 2 Diploma. The diploma is a much more comprehensive course that covers a more diverse and widespread framework. 

Learners can also choose to progress onto the CMI Level 3 Award in First Line Management. The level 3 qualification aims to build on and develop existing management skills through the study of communication and motivational skills, as well as covering how to improve operational efficiency.

If you’re an aspiring team leader, the CMI Level 2 Certificate in Team Leading will help you gain the knowledge and skills you need to successfully secure a supervisory position within your industry. Good leadership is essential for the overall success of an organisation, and by investing in your development, you can make yourself a valuable asset to any employer.

Gaining a professional qualification demonstrates a commitment to your career, as well as providing evidence of your ability to be an effective leader. It will enhance your career prospects and expand your earning potential.

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