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CMI Level 2 Diploma in Team Leading 2018-07-11T08:04:00+00:00

CMI Level 2 Cost (Diploma Level):

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CMI Level 2 Diploma in Team Leading Training Course

The Chartered Management Institute (CMI) Level 2 Diploma in Team Leading is a comprehensive leadership qualification that introduces aspiring team leaders to the core management skills and competencies you’ll need to become an effective team leader.

The CMI Team Leading Diploma is an ideal entry-level management qualification for those seeking a team leader position. With CMI being the only chartered professional body in the field of management and leadership, you can rest assured that CMI courses will demonstrate to employers of all sectors that you have the ability to lead a team effectively.

This course is also suitable for professionals who are new to a leadership role, if you would like to build your confidence and capabilities as a manager. You’ll learn how to effectively communicate with your team, motivate a workforce and build relationships.

With a study period of 18 months and a total qualification time of 380 hours, the CMI Level 2 Diploma in Team Leading is a comprehensive and rewarding qualification that can help you take that first step into being an effective and successful leader.

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To successfully achieve the CMI Level 2 Diploma in Team Leading, you will need to complete all units in Group A and any 1 unit from Group B:


  • Building Working Relations (5 Credits)
  • Team Communication (5 Credits)
  • Controlling Resources (6 Credits)
  • Team Development (6 Credits)
  • Providing Customer Service (6 Credits)
  • Personal Development as a Team Leader (6 Credits)


  • Team Performance (5 Credits)
  • Being a Team Leader (5 Credits)

Scroll down to learn more about each unit on the CMI Level 2 Diploma course.


Building Working Relations – 5 Credits

  • Communicate and maintain working relationships with the manager
  • Communicate and maintain working relationships with the team
  • Develop work relationships outside the team

Team Communication – 5 Credits

  • Understand the role of communication in leading a team
  • Know how to organise team briefings
  • Know how to lead team briefings

Controlling Resources – 6 Credits

  • Identify and request resources needed by a team to achieve work objectives
  • Manage the resource use to achieve work objectives
  • Identify and reduce resource wastage

Team Development – 6 Credits

  • Plan and implement induction for a new team member
  • Identify and plan the training needs of team members
  • Train a team member to carry out a task

Providing Customer Service – 6 Credits

  • Identify the team’s customers and the level of service required
  • Identify and resolve customer service issues
  • Communicating with customers to resolve customer service issues

Personal Development as a Team Leader – 6 Credits

  • Understand the work objectives and the skills and knowledge required to meet those objectives
  • Implement and review the development plan to meet work objectives
  • Understand the team leader’s responsibility for welfare in the work area
  • Understand the team leader’s responsibility in relation to discrimination, harassment and diversity


Team Performance – 5 Credits

  • Team objective(s) and plan for achievement
  • Monitor and review the progress and standard of the team’s work
  • Feedback to individuals or the team on work performance

Being a Team Leader – 5 Credits

  • Understand the organisational requirements for the team leader
  • Understand leadership styles
  • Understand how the team leader builds a shared sense of purpose with a team
You don’t need any previous qualifications to enrol on the CMI Level 2 Diploma in Team Leading—your eligibility will be determined by your past and current experience. Studying a CMI Level 2 course is the first step towards becoming a manager and is designed for those who are aspiring to secure a management position.

If you’re unsure if this is the right leadership qualification for you, our expert Course Advisors offer free career assessments to analyse your current experience, identify your career goals and recommend the best course for you. Call us today on 0800 012 6770 and we’ll be happy to answer any questions you may have.

Throughout each unit of the CMI Level 2 Diploma in Team Leading, you will be asked to complete a number of bite-sized tasks that will be submitted to your CMI tutor for marking. The aim of these short tasks and the tailored feedback you’ll receive is to help you, as a learner, to develop at every opportunity. The tasks will ensure that you have a solid understanding of each learning outcome, therefore giving you the best possible chance of passing your end-of-unit assignment.

All tasks and assignments are completed through the DLC Learning Hub, an easy-to-use platform that can be accessed at any time. The hub offers a huge library of CMI assignment resources, guides and tools to assist you through your studies.

Once you have submitted your end-of-unit assignment, that too will be marked by one of our industry expert tutors, who will provide constructive and practical personalised feedback. After the marking and feedback, you will have the opportunity to resubmit your assignment based on their comments and advice. This assignment process is designed to help every student reach their full potential.

The Chartered Management Institute (CMI) is a highly regarded organisation, which accredits internationally-recognised leadership and management qualifications. CMI qualifications are designed to equip you with the knowledge you need to drive your personal progression forward.

Upon completion of your Level 2 Leadership Diploma, you will receive an Ofqual regulated certificate that demonstrates your commitment and your ability as a manager, which is highly sought after by employers.

Ofqual is the government body that maintains standards in education across England. Because we’re Ofqual regulated, you can be assured that every single qualification we provide is high quality, valid and fit for purpose.

The CMI Level 2 Diploma in Team Leading is of the same level as a GCSE graded A* to C or a Level 2 BTEC, but is studied online in your own time, at your own pace and in the comfort of your own home.

To see CMI Level 2 equivalent qualifications mapped out in full, download our qualification framework.

The CMI Level 2 Diploma in Team Leading will require approximately 380 hours of study time. As part of your DLC student package, you’ll receive 18 months of unrivalled support from an individually assigned mentor and team of expert tutors, who are dedicated to your success. 

We pride ourselves on being the most flexible learning provider in the UK and we understand that sometimes life can get in the way. For whatever reason, if students feel like they need further study time, we offer a range of course extensions.  

Finance should never stop you from achieving your career goals. That’s why we offer a range of payment methods for our management courses, including interest-free payment plans. By paying a small deposit and setting up monthly, manageable payments via direct debit, you can enrol onto the CMI Level 2 Diploma course straight away. To make it even easier to complete, this option is paper-free and completed entirely online. Our Management Course Advisors are also here to guide you through the process if needed.

We understand that paying for a course to develop your career is an investment, so we offer a guarantee to help put your mind at ease. If for any reason you are unable to pass your course first time, you can resit the whole study period free of charge.

If your employer is paying for your qualification, they may be eligible for funding. For further information on the cost of the CMI level 2 course, or for details of our exclusive training grant, call us today on 0800 012 6770.

Studying with DLC offers more one-to-one support than any other distance learning provider. The learning experience we provide is entirely focused on the development and growth of each student, offering marking opportunities and constructive feedback with every piece of work you submit—not just your final assignment. In addition to extensive online resources and support, we offer free monthly face-to-face or online workshops and webinars with our industry expert tutors. Simply get in touch with your dedicated student mentor to arrange this.

Your mentor will be assigned upon enrolment and will be your first point of contact for all enquiries or support issues. They’re highly trained in providing motivation, and can help you manage your workload and stay on track to complete your CMI Level 2 Diploma.

Because our distance learning courses can be studied entirely online, you can study in your own time and in the comfort of your own home, giving you maximum flexibility. You can revisit your CMI Level 2 resources and study guides as often as required, by logging into your customised account on our learning platform. Through the platform, you can contact the CMI tutors and your mentor, giving you unlimited access to their guidance and advice. You’ll also be provided with a direct email and telephone number, as well as Whatsapp, Skype and Facetime options, in order to communicate with your support team here at Distance Learning College.

The DLC support package is unrivalled—we have a 98% pass rate to prove it.

Students who successfully complete this Level 2 Diploma in leadership and management skills can progress onto the CMI Level 3 Award in First Line Management.

The level 3 CMI qualification aims to build on and develop existing management skills through the study of communication and motivational skills. It also provides guidance on how to improve operational efficiency by using advanced management techniques.

If you’re an aspiring team leader, the CMI Level 2 Diploma in Team Leading will help you gain the knowledge and skills you need to successfully secure a supervisory position within your industry. Good leadership and management are essential to the overall success of an organisation, and by investing in your development you can make yourself a valuable asset to any employer.

Gaining a professional CMI qualification demonstrates a commitment to your career as well as providing evidence of your ability to be an effective leader. It will enhance your career prospects and give you the confidence you need to succeed.

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